SilentChat

Set up SAML SSO

Last updated: September 9, 2026

SAML SSO allows your team members to log in via your company's Identity Provider (IdP) — for example, Azure AD, Okta, Google Workspace.

Step 1: Retrieve SP Metadata

You can find your SP (Service Provider) Metadata at:

GET /api/v1/auth/saml/metadata/:tenantId

This XML file contains the Entity ID and ACS URL that you need to configure in your IdP.

Step 2: Configure IdP

In your Identity Provider:

  1. Create a new SAML app
  2. Enter the SP Entity ID and ACS URL from the metadata
  3. Configure Attribute Mapping (Email, FirstName, LastName)
  4. Export IdP Metadata (Entity ID, SSO URL, Certificate)

Step 3: Configure SilentChat

Settings → SAML SSO

FieldDescription
IdP Entity IDEntity ID from IdP Metadata
IdP SSO URLIdP login URL
IdP SLO URLLogout URL (optional)
IdP CertificateX.509 Certificate (PEM format)
EnabledTurn SSO on/off

Step 4: Test

  1. Open /api/v1/auth/saml/login/:tenantId
  2. You will be redirected to the IdP
  3. After authentication, you will be redirected back to SilentChat
  4. If successful, you will be logged in
Set up SAML SSO — Help Center — SilentChat | SilentChat