SilentChat

Two-factor authentication (2FA)

Last updated: September 9, 2026

2FA adds an additional layer of security during login — in addition to the password, a time-based code (TOTP) is required.

Set up 2FA

  1. Profile → 2FA → "Set up"
  2. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password)
  3. Enter the 6-digit code for verification
  4. 2FA is activated

Login with 2FA

  1. Enter email + password
  2. Enter the 6-digit code from the authenticator app
  3. Optionally: "Trust this device" — skips 2FA on this device for 30 days

Trusted Devices

Trusted devices can be viewed and removed under Profile → 2FA → Devices.

Disable 2FA

Profile → 2FA → "Disable" — Requires the current 2FA code. Cannot be disabled during active impersonation.

2FA Reset (Admin)

If a user has lost access to their authenticator app, an admin can reset the 2FA: Administration → Users → "Reset 2FA"

Two-factor authentication (2FA) — Help Center — SilentChat | SilentChat