Build a knowledge base

The knowledge base feeds both the AI bot and the public portal. One source of truth, two delivery surfaces.

Sources

Three ways to bring content in:

• Web crawler: Verify your domain, point us at a URL — we crawl recursively, respect robots.txt and sitemap, and index automatically.
• Markdown import: Upload a ZIP of .md files; frontmatter is mapped, categories are derived from the directory tree.
• Manual: Create categories in the editor, write articles with the markdown toolbar — live preview next to the input.

Structure

Articles live in categories; categories can be nested. Each article has a slug, a category, optional tags, and a visibility flag.

Public portal

Enable the portal and every published article is reachable at portal.yourdomain.com — searchable, categorized, with Schema.org markup for SEO. The bot cites the same URLs in its answers.

Visibility

Articles and categories can be flipped to private individually — they stay available to the bot but won't show in the portal. Useful for internal runbooks or plan-specific content.