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Is tawk.to GDPR-compliant? What the vendor states — and what you have to handle yourself
By its own account, tawk.to processes everything in the US, is certified under the Data Privacy Framework and offers a DPA. What that means for your website.
Chatbot on your website: what goes into the privacy policy?
What Art. 13 GDPR requires for a chat, what AI answers add — and a template for SilentChat to adapt.
Embedding a live chat in WordPress the GDPR-compliant way — step by step
Install the plugin or paste the snippet, switch on consent, configure your consent tool, update your privacy policy: how a chat gets onto your WordPress site in a privacy-friendly way.
Schrems II, the CLOUD Act and where SilentChat processes your data
What the Schrems II ruling and the CLOUD Act mean for chat tools, which providers SilentChat uses to process data — and what changed before launch.
GDPR Checklist for Live Chat & Support Tools
Before you roll out a chat or helpdesk tool: 6 areas to tick off — built for support software, with a focus on hosting location, US access, DPA and security measures.
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