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What we build, think
and have learned.
SilentChat is now in the App Store: the support inbox for iPhone and iPad
Take over AI handovers, reply to visitors, keep an eye on tickets and team chat — the SilentChat app is free in the App Store, for iPhone and iPad.
Setting up SilentChat: live chat on your website in four steps
Create an account, read your website, paste the snippet, try the test chat: how setup works, with screenshots from the product and measured times.
The workflow builder: automation as a graph
How workflows in SilentChat are structured, what is checked before saving, and why we replaced the first list-based version after a month.
Soft launch: registration limit and waitlist
How SilentChat controls new sign-ups with a limit, how the waitlist works, and why an invitation doesn't reserve a seat.
GDPR Checklist for Live Chat & Support Tools
Before you roll out a chat or helpdesk tool: 6 areas to tick off — built for support software, with a focus on hosting location, US access, DPA and security measures.
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