BLOG
What we build, think
and have learned.
Over 200 migrations: what we learned about database changes
Migrations that run on every deploy must know whether they already took effect. Five lessons from six months — and why “success” in the log doesn't mean “it worked”.
How SilentChat keeps tenants apart — including in the AI
Every customer row carries a tenant ID, every query filters on it, including the AI's vector search. How it is built, how we test it, and what we found along the way.
Soft launch: registration limit and waitlist
How SilentChat controls new sign-ups with a limit, how the waitlist works, and why an invitation doesn't reserve a seat.
GDPR Checklist for Live Chat & Support Tools
Before you roll out a chat or helpdesk tool: 6 areas to tick off — built for support software, with a focus on hosting location, US access, DPA and security measures.
NEWSLETTER
Once a month. No spam.
What we built, what we learned, what's coming.
Double opt-in · GDPR-compliant · Cancel anytime