SilentChat

CSV Export

Last updated: September 9, 2026

Analytics data can be exported as a CSV file.

Exportable Areas

  • Conversations: All conversations with status, priority, agent, timestamps
  • Agent Performance: Metrics per agent
  • Visitor Statistics: Session data
  • AI Usage: Token consumption per day/conversation

Start Export

Analytics → [Area] → "Export as CSV"

The file is downloaded directly and can be imported into Excel, Google Sheets, or BI tools.