SilentChat

Visitor Analytics

Last updated: September 9, 2026

Analytics → Visitors

Metrics

MetricDescription
Active SessionsCurrently active visitors
Sessions per DayTime course of visitor numbers
Device DistributionDesktop vs. Mobile vs. Tablet
BrowserChrome, Firefox, Safari, etc.
Operating SystemWindows, macOS, iOS, Android
CountriesTop countries by number of visitors
LanguagesPreferred browser languages

Heatmap

The heatmap shows at what times of the day and days of the week the most visitors are active. Use this to optimize your business hours and agent staffing.

Visitor Analytics — Help Center — SilentChat | SilentChat