Knowledge Base
9 articles
Set up Knowledge BaseCategories and articles for your self-service knowledge base.Write & publish articlesEditor, status workflow and versioning of KB articles.Categories & NavigationHierarchy, sorting, and visibility of KB categories.Snippets (Quick Replies)Short Q&A pairs for AI bot and agents.Web CrawlerAutomatically crawl websites and import them as knowledge base articles.KB AnalyticsEvaluate article views, feedback, and gap tracking.Make KB publicPublic search, article URLs and SEO.How does the web crawler work exactly?Verify domain, set start URL and depth. Headless-Chrome renders JS pages. ETag-based re-crawl. Plan-dependent page and domain limits.How exactly does the web crawler work?Verify domain, set start URL, set depth. Headless Chrome renders JS pages. ETag-based re-crawl. Plan-based page + domain limits.