Write & publish articles

Create a new article

Knowledge Base → Articles → "New Article"
Fill in the fields:

Field	Description
Title	Article headline (max. 500 characters)
Category	Assignment to a category
Content	The article text (Markdown)
Excerpt	Short description for list views
Tags	Keywords for search and organization
Status	Draft, Published or Archived

Markdown Editor

The content supports Markdown formatting:

# Heading for headings (H1–H6)
**bold** and *italic*
- Point for lists
`code` for inline code
Code blocks with triple backticks
| Column | for tables
[Link Text](URL) for links

Status Workflow

Status	Meaning
Draft	In progress, not publicly visible, not used by the AI bot
Published	Publicly visible, used by the AI bot as context
Archived	Hidden, no longer active

Publish: Open article → Set status to "Published" → Save. Alternatively: "Publish" button.

Versioning

Each change to an article automatically creates a new version:

View versions: Article → "Versions" tab
Compare versions: Select two versions → "Show Diff"
Restore version: Select version → "Restore"

This allows you to revert to an earlier version at any time.

SEO Settings

For public articles, you can maintain SEO fields:

Meta Title: Displayed in the browser tab
Meta Description: Displayed in search engine results

Localization

Articles have a Locale field (default: "de"). For multilingual knowledge bases, you can create articles in different languages and link them via the translation_of field.