Billing & Plans
12 articles
Plan & SubscriptionView and change current plan.Understand feature limitsWhat your plan includes and what is limited.InvoicesInvoice history and PDF download.Add-onsBook and manage add-ons.Coupons & ReferralsDiscount codes and referral program.Referral programHow the referral program works and where your reward goes.Share referral codeSharing buttons, example texts and privacy notices.Recommendation Program — FAQSelf-Referral, Plan Eligibility, Clawback, Taxes.Usage & rate limitsMonthly usage, AI token allocation, and what happens when a limit is reached.Storage usage & cleanupView current storage usage, selectively remove attachments, understand plan limits.What happens when the chat quota is exceeded?At 80% warning, at 100% the bot switches to agent fallback — no account lock. Live chat + tickets remain unaffected.What happens when I exceed my chat quota?AI quota used up: the bot pauses and your team takes over. Conversation quota used up: new visitors see a contact form. No account lock, no extra charges.