Domains & Allowlisting
Last updated: September 9, 2026
Each widget can be restricted to specific domains. Only verified domains can load the widget.
Add Domain
- Go to Settings → Widgets → [Your Widget] → Domains
- Click "Add Domain"
- Enter the domain (e.g.
www.example.comorshop.example.com)
Important: Specify the exact domain where the widget should run. example.com and www.example.com are different domains.
DNS Verification
After adding, you need to verify the domain:
- You will receive a verification code (e.g.
sc-verify=abc123...) - Add a DNS TXT record:
- Type: TXT
- Name/Host:
_silentchat-verify(or_silentchat-verify.wwwfor subdomains) - Value: The displayed verification code
- Click "Verify"
- If verification fails, wait up to 24 hours (DNS propagation)
Domain Status
| Status | Meaning |
|---|---|
| Pending | Domain added but not yet verified |
| Verified | Domain is verified and active |
| Active | Widget is functional on this domain |
Local Development
No domain verification is required for local development (localhost). The widget works on localhost without restrictions.
Remove Domain
Under Domains, you can delete domains no longer needed. The widget will then no longer load on that domain.