Platform analyses
Last updated: September 9, 2026
Administration → Analyses
Evaluation across all clients. For the numbers of a single client, there is its detail page.
What to see
- Current MRR and churn rate (30 days)
- Revenue development — twelve months
- Conversation heatmap — activity by day of the week and time of day of the last 30 days. It answers the question of when staff is needed better than any average.
- Top consumers (30 days) — clients by conversations, messages, and API calls
Export
Two outputs as CSV:
- Export usage — consumption figures per client
- Export subscriptions — subscription status
Both provide raw data for your own evaluation, not the prepared tiles.
"No data yet"
Appears as long as there is nothing for the selected period — for a fresh installation, this is the normal case and not an error.