Gift card management
Administration → Vouchers
Create
Quickest via Templates — one click fills the fields with sensible values that can all still be changed before saving.
| Field | Note |
|---|---|
| Code | What the customer types in. |
| Type / Value | Percentage or fixed amount. |
| Max. Uses | 0 = unlimited. Once the number is reached, the voucher is considered exhausted. |
| Valid from | Optional. Empty = active immediately. |
| Expires on | Optional. Empty = never expires. |
| Only for new customers | Redeemable only by customers who have never had a paid subscription. |
The public voucher
With Show on marketing page a banner appears on silentchat.de. Then banner headline and banner text are mandatory.
There can always only be ONE public voucher active at a time. The attempt to publish a second one will be rejected — either one is already active or the validity windows overlap. In this case, first deactivate the other or adjust the data.
Stripe
A voucher is mirrored to Stripe. If it says „Not yet synchronized with Stripe", it only exists locally and does not take effect during the payment process. The reference Open in Stripe leads directly to the counterpart.
Deactivate instead of delete
A deactivated voucher remains with its redemption history. Deleting removes the trace — for a code that is already in circulation, this is rarely what you want.